Privacy Policy

Your privacy matters to us. This page explains what account, learning, and technical data we collect, why we use it, how long we keep it, and how you can manage it.

What data do we collect?

When you create an account, we store your username, email address, password hash, language preferences, and any profile details you choose to add. When you learn on Ludyrics, we store your session history and progress data so you can review your activity over time. We also process limited technical metadata such as login timestamps, security-related IP information, and country enrichment signals when needed to operate, secure, and improve the service.

Cookies

We use essential cookies to keep you logged in, protect forms, and remember preferences such as your theme and selected languages. We only enable non-essential analytics or advertising technologies after you grant consent through the cookie banner, and you can change that choice at any time.

Analytics and measurement

If you consent to analytics cookies, we load Google Tag Manager and Google Analytics 4 to understand aggregate usage, product interactions, learning-session starts and completions, and general site performance. We use these tools to improve reliability, content, and the overall learning experience.

For signed-in members, analytics events may include a pseudonymous internal account identifier so we can distinguish guest and logged-in usage. We do not send your email address, username, or other directly identifying account fields to Google Analytics.

Retention

We keep different categories of data for different periods. Password reset requests are retained for a limited period and cleaned up automatically. Application and access log files are rotated daily and retained for up to 30 days. Account deletion requests stay pending for 45 days before completion. Security-related IP metadata is retained only for a limited operational period.

Access and export

Signed-in members can download a machine-readable export of their core account data, linked sign-in providers, and learning history from the account page. If you need additional help with access requests, please contact us.

Your rights

You can access, export, and correct your account data from your account page, and delete your account at any time. If you have questions about your data or want help exercising your privacy rights, please contact us.

Deleting your Ludyrics account

You can delete your Ludyrics account, and the personal data linked to it, at any time.

1. Sign in and open My Account.
2. Select Delete my account and confirm.

If you can't sign in, write to us through the contact page from the email address on your account, and we'll delete it for you.

45-day pending period. Your account is deactivated immediately and you can no longer sign in to it. For 45 days you can still change your mind: cancel the deletion from My Account while you're still signed in, or contact us and we'll restore your account.

What is deleted after 45 days: your email address, username, first and last name, password, birth date, gender, country, preferences and stored IP addresses; your linked sign-in accounts (Google, X, TikTok, Discord); your password-reset requests and notifications.

What is kept: your learning history (sessions and scores) and the videos and subtitles you submitted are kept without anything that identifies you, and submitted videos stay in the catalog. Server logs, which may contain your IP address, are rotated daily and kept for up to 30 days.

Want a copy of your data first? Use Export my data on My Account before deleting your account.

Children

Ludyrics isn't directed at children under 13, and we don't knowingly collect personal data from them. Accounts are for people who meet the minimum age set in our Terms. If you believe a child has created an account, please contact us and we'll delete it.

For any privacy-related question, please reach out through our contact page.